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Complaints
If you are unhappy with our service we have a complaints procedure, details of which are available by request to commercial@macbethscott.co.uk.

You may be able to refer a complaint to the Financial Ombudsman Service (FOS) if you are unhappy with how we deal with your complaint. The FOS website is www.financial-ombudsman.org.uk

Coronavirus (COVID-19)

The welfare and safety of customers and staff is our absolute priority, so our offices are now closed to walk in customers and visitors until further notice. Our staff are working from home where practical however, so we are very much open for business and will continue to offer our usual high standards of
service.

Telephone lines and e-mail remain open during this difficult time so please contact your usual handler or use the following methods to contact us during this period of national lockdown.

Macbeth Scott & Co Ltd (General Insurance)

Telephone: 01539 721736
Motor, Home & Travel Insurance: personal@macbethscott.co.uk
Commercial Insurance & Property: commercial@macbethscott.co.uk

Macbeth Scott & Co Life & Pension Services Ltd (Financial)

Telephone: 01539 727727
All e-mail enquiries: hello@macbethscott.co.uk
Website: www.macbethscottinvestments.co.uk

We’ll look forward to seeing you again shortly, and thank you for your patience and understanding in the meantime – stay safe…